FAQ

  • What is the source of your water?

    Our water is sourced from deep underground aquifers, ensuring it is free from surface contaminants and impurities.

  • How is your water purified?

    We use a multi-stage purification process that includes reverse osmosis, UV disinfection, and other advanced techniques to ensure the highest levels of purity and safety.

  • Is your water enriched with minerals?

    Yes, our water is fortified with essential minerals like calcium and magnesium to enhance its nutritional value and provide a balanced hydration experience.

  • How often do you test your water quality?

    We adhere to stringent quality standards and regularly test our water at various stages of the purification process to ensure it meets the highest safety and purity levels.

  • How do you ensure the freshness of your water?

    We deliver water directly from our state-of-the-art facilities, ensuring maximum freshness and great taste. Additionally, our delivery vehicles are equipped with refrigeration units to maintain the ideal temperature.

  • What areas do you service?

    We currently provide water delivery services across major cities in India. You can check the specific areas we cover on our website or by contacting our customer support team.

  • How often can I expect water deliveries?

    The delivery frequency depends on the plan you choose. Our plans range from bi-weekly to daily deliveries, ensuring you always have a steady supply of fresh water.

  • Can I customize my delivery schedule?

    Absolutely! We understand that every customer has unique needs. Our team will work with you to create a delivery schedule that best suits your requirements.

  • How do I place an order?

    You can easily place an order through our website by selecting the plan that best fits your needs. Alternatively, you can reach out to our customer support team for assistance.

  • What payment methods do you accept?

    We accept various payment methods, including credit/debit cards, net banking, mobile wallets, and cash on delivery (in select areas).

  • Do you offer any discounts or promotions?

    Yes, we regularly offer discounts and promotional offers for our valued customers. Be sure to check our website or follow our social media channels for the latest deals.

  • How can I track my order?

    Once your order is placed, you will receive a unique tracking number that allows you to monitor the status of your delivery through our website or customer support channels.

  • What is your return or cancellation policy?

    We stand behind the quality of our water and services. If you're not completely satisfied, you can return or cancel your order within the specified time frame outlined in our policy.

  • Do you offer water coolers or dispensers?

    Yes, we provide a range of water coolers and dispensers for purchase or rental, ensuring you have a convenient way to enjoy our purified water at home or in the office.

  • How can I contact your customer support team?

    You can reach out to our friendly customer support team through various channels, including phone, email, or our website's live chat feature. We're always happy to assist you.

  • What makes AquaFlow unique?

    At AquaFlow, we prioritize quality, convenience, and sustainability. Our rigorous purification process, efficient delivery system, and eco-friendly approach set us apart, ensuring you receive the best possible water delivery experience.

Embrace a Healthier, Sustainable Way of Life with AquaFlow

At AquaFlow, we believe that access to clean, safe, and great-tasting water is a fundamental right for everyone. That's why we've made it our mission to provide a convenient and eco-friendly solution for households and businesses across India.

Our journey began with a simple idea – to eliminate the hassle of carrying heavy water bottles and reduce the environmental impact of plastic waste. By delivering purified water directly to your doorstep, we've revolutionized the way people hydrate themselves, making it easier than ever to stay refreshed and healthy.

What sets us apart is our unwavering commitment to quality and sustainability. We source our water from deep, pristine aquifers, ensuring it is free from surface contaminants and impurities. Our state-of-the-art purification process, which includes advanced techniques like reverse osmosis and UV disinfection, guarantees that every drop of water you receive is safe, pure, and enriched with essential minerals.

But our dedication goes beyond just providing top-quality water. We understand the importance of convenience, which is why we offer flexible delivery schedules tailored to your needs. Whether you require bi-weekly, weekly, or even daily deliveries, our efficient logistics system ensures that you never run out of fresh water supplies.

Moreover, we take pride in our eco-friendly approach. By reducing the reliance on single-use plastic bottles, we're playing our part in minimizing environmental impact and promoting a more sustainable future. Every time you choose AquaFlow, you're not only investing in your health but also contributing to a greener tomorrow.

At the heart of our company is a passionate team dedicated to exceptional customer service. We value your satisfaction above all else, and our friendly support staff is always ready to assist you with any questions or concerns you may have.

Join the AquaFlow family today and experience the convenience, quality, and peace of mind that comes with having pure, refreshing water delivered right to your doorstep. Together, we can embrace a healthier, more sustainable way of life, one sip at a time.